|
|
|
|
Gather trends from historical data in the store around sales as well as market research and provide relevant inputs to assist in the planning process
|
|
|
|
Adhere to the budget guidelines for the store.
|
|
|
|
Implement short-term operating plans and adhere to the budgets provided.
|
|
|
|
Ensure control over operating expenses in the store.
|
|
|
|
Achieve the store sales and operating expenses targets while focusing on the quality of customer service in stores.
|
|
|
|
Coordinate with the merchandising team to ensure the supply of merchandise to the store as per the demand.
|
|
|
|
Deliver store sales and operating expenses targets on a daily, weekly, monthly, quarterly and annual basis.
|
|
|
|
Ensure a high level of customer service and customer delight.
|
|
|
|
Ensure the creation of the right shopping ambiance in the stores.
|
|
|
|
Adhere to reverse logistics (for old gold) guidelines as per the defined SOPs.
|
|
|
|
Support in the execution of any activities aimed at increasing sales.
|
|
|
|
Provide inputs for the merchandise requirements at the store based on store-specific sales patterns and consumer preferences and provide proactive feedback on aspects of inventory levels, pricing, promotions, and shelf space utilization.
|
|
|
|
Responsible for conducting daily security checks in the store.
|
|
|
|
Oversee the forecasting of demand basis the sales each day and transfer the knowledge around the fast-moving designs and latest trends.
|
|
|
|
Implement the loss prevention activities in the store as per the guidelines.
|
|
|
|
Monitor processes to minimize losses due to shoplifting or pilferage.
|
|
|
|
Generate all the required reports (Daily sales and collections, monthly and quarterly MIS, market intelligence reports, etc.).
|
|
|
|
Support business process re-engineering team in conducting audits in the store and take corrective actions for the processes which come out as improvement areas in audit results.
|
|
|
|
Provide inputs for support and execution of facility management activities.
|
|
|
|
Support the Regional Marketing Manager in executing all marketing-related activities.
|
|
|
|
Execute the advertisement and promotions plans in the store.
|
|
|
|
Support the marketing team in executing visual merchandising activities in the store.
|
|
|
|
Ensure adherence to the store's standard operating procedures to drive efficiency and utilize communication channels to provide upward feedback from time to time.
|
|
|
|
Follow all store operations SOPs and work towards continuous improvement.
|
|
|
|
Conduct self-audits in the store on regular basis.
|
|
|
|
Oversee all point of sales activities in the store which include - sales transactions, tracking customer orders and payments, registering sales and maintaining inventory updates, providing service, handling old gold and after-sales service, and gathering consumer data for feedback.
|
|
|
|
Oversee the inventory management process in the store.
|
|
|
|
Oversee that the store staff is presentable and well-groomed.
|
|
|
|
Guide the staff to increase sales as well as profitability.
|
|
|
|
Monitor the overall training and development needs of staff in the store.
|
|