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Use digital tools (Eloka app/portal) to onboard and activate new customers and retailers.
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Educate micro-entrepreneurs on how to use Eloka’s products (DMT, AePS, Insurance,
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Loans) for their communities.
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Ensure each onboarded user completes their initial transaction digitally.
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Promote Eloka services within your known networks and social groups (SHGs, Housing
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societies, women collectives, etc).
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Use WhatsApp, social media and phone based outreach to acquire and support
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Operate independently using a smartphone and internet access to complete the
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acquisition process using Zoho.
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Share digital guides, onboarding links, and support resources with potential customers.
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Report activity and progress regularly using Eko’s internal systems or mobile apps.
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Help newly onboarded customers resolve basic digital or transaction-related queries.
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Motivate continued usage of Eloka services through follow-ups and check-ins.
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